Visitors

Balloons

For your child's safety, and the safety of other children, only metallic (mylar) balloons are allowed in the hospital. Latex (rubber) balloons are prohibited.

Cell phones

ANMC restricts the use of cell phones and walkie talkies in patient care areas of the hospital. Patient care is our first concern. These devices can interfere with the operation of medical devices and should be completely turned off when in restricted areas. Even in standby mode, cell phones can transmit a signal. Visitors wishing to use a cell phone are asked to use the Cafeteria, lobby or waiting rooms to make a call. Visitors (and others) are asked NOT to take pictures of staff or patients with picture phones.

Family and visitor passes

The main hospital doors are closed after 8:00 PM each evening and reopened each morning at 6:00 AM. Visitors may enter through the Emergency Room Entrance. After 10:00 PM, Security will have a Screening Desk set up. With approval from the nurses caring for the patient, they can issue after hours visitors’ passes. You will be required to leave an identification card (such as a driver’s license) with the Screening Desk. Your identification card will be returned to you when you return the visitor’s pass.

Flowers

Because of the risk of carrying disease-causing organisms that could be deadly to patients who are already in a compromised state, flowers and plants are not allowed in the Critical Care Unit.
Food cart

ANMC understands many people are unable to make it to the Food Court for a break. So, we have provided the day cart for guests and staff with busy schedules. The cart is open Monday through Friday from 7:00 a.m. to 1:15 p.m., serving breakfast items, sandwiches, hot soup, beverages, fruit and snacks. Food cart items are available for purchase by family and friends.

Maps

A map is provided here to help you get to Alaska Native Medical Center.

Meditation room

The hospital provides a room where patients, family members and visitors can sit quietly to meditate or pray. It is on the second floor of the hospital, at the end of the center elevator corridor.

Newspapers

Newspapers from around Alaska are on sale in vending machines just outside the hospital lobby.

Parking

Parking at ANMC is free. The Alaska Native Health Campus map shows where patients, their families, and visitors may park. Please note that there are handicap parking spaces and elder parking spaces provided in various areas on the hospital grounds for your convenience. Elder parking is for our visitors over the age of 55.

Personal belongings

Valuables and other belongings should be taken home. If absolutely necessary, patients' valuables may be stored in the hospital safe in the Admitting Department.

Privacy

Respect for the privacy of patients and their family does not permit the ANMC staff to answer questions about other patients.

Quyana House

Space at the Quyana House is very limited. Patients with special needs and their escorts may be approved to stay there if requirements are met and space is available. The patient’s Case Manager makes these arrangements. See Patient and Family Housing for more information on Quyana House and other options in the area.

Rooming in

ANMC staff understands this is a stressful time for family and close friends of patients. You are encouraged to take care of yourself by getting adequate rest and nutrition and leaving the hospital when possible. If there is any doubt whether you should stay at the hospital, please consult the medical or nursing staff. With the approval of the doctor, ANMC allows parents and other family members to stay overnight for the patient’s comfort and reassurance. On the pediatric unit we encourage parents to room-in with their child. Rooming in is allowed on the Mother-Baby unit if a private room is available to assure patient privacy. If you want to room in, speak with the nurse or doctor.

Smoking and tobacco use

ANMC is a Tobacco-Free Hospital We ask visitors to comply with our tobacco-free policy.

Vending machines

Vending machines for soft drinks and for snack items are located in the Emergency Department waiting area and on the lower level of Quyana Hospitality Services. Ask any hospital employee for specific directions.

Visitor guidelines

Visitors of any age may visit in private rooms. Visitors under 12 may visit in semi-private rooms, but for everyone's protection, it is requested that you check with the nurse first. Youngsters under 12 should be accompanied by an adult.

Wheelchairs

Wheelchairs are available for those campus patients and visitors that require extra assistance. The wheelchairs are for use at the Alaska Native Health Campus only. Please do not take the ANMC wheelchairs to the airport, home or any other off-campus location.